Currently there is a fuel shortage at Auckland airport which is expected to disrupt people’s travel plans for up to a fortnight.

The fuel shortage is a result of an issue to an Auckland pipeline operated by Refining New Zealand that supplies jet fuel to the airport.

27 domestic & international flights were cancelled over the weekend.
What you need to know:

If your flight is cancelled and you need to change your travel plans, please get in touch with us.

If you made your booking direct online, please visit our website and select “manage booking”.

Alternatively, the team in our Contact Centre can assist with amending your rental car reservation. Simply call our team on 0800 73 70 70.

We hope the team at Refining NZ can resolve the issue quickly to minimise disruptions to your travel plans in the coming weeks.