Update 12 August 2020

The Thrifty team continues to keep a close eye on the Covid-19 situation and making sure we have processes and procedures in place to keep you, our customers, and our staff safe.

Location Hours

All our 29 locations are open and operational, but working under the different Alert Level restrictions in place from mid day 12 August 2020, please take a look at our location pages to see the most up to date opening hours.

Alert Level 3 – Auckland

Thrifty Auckland branches remain open.

Please note, all rentals must be pre-booked, walk up business is not currently available.

Under Level 3, travel for holidays or non-essential purposes is not permitted. Personal travel is permitted within your local region for the purposes of going to the supermarket, pharmacy, for exercise or to your work place for example.

To check types of travel that are permitted please click the following link:

New Zealand Level 3 Government Transport Advisory Car

Alert Level 2 – Rest of New Zealand (outside of Auckland)

Thrifty Branches outside of Auckland remain open for business.

Travel between regions is permitted (except to Auckland), but you must do so in a safe way recording your journey.  You should not travel if you: have been requested to self-isolate/quarantine, have symptoms of COVID-19, or are awaiting COVID-19 test results.

To check travel allowances under Alert Level 2 please click the following link:

New Zealand Level 2 Government Transport Advisory Car

What we are doing to keep you safe

Peace of mind when you travel especially in times like this is critical. At Thrifty we are making sure we are maintaining rigorous hygiene standards and safe work practices in regard to our vehicles and our locations.

  • In our branches the counter tops and high traffic surfaces are regularly cleaned.
  • Hand sanitizer is available for staff and customers.
  • Our staff are always adhering to good hand hygiene and wearing disposable gloves when cleaning.
  • All usual rigorous vehicle safety checks and cleaning is in place as well as additional attention to disinfecting high touch point areas inside and on external areas of vehicles.

Modifications and cancellations to bookings are easy

At Thrifty we offer peace of mind with your car rental bookings and offer flexible bookings with no cancellation fees and options to modify your booking at any time, if you need to do this please call us direct on 0800 73 70 70.

If you have not booked directly with Thrifty, please contact your booking agent to make changes to your booking and they will notify us directly.

Be kind, stay safe.