In the event of the unexpected

Our rental car fleet is modern, well cared for and regularly maintained. Sometimes however, things just go wrong.

In the event that an unexpected mechanical fault occurs, you’ll be looked after 24 hours a day, 7 days a week. As the preferred car rental partner to the NZ Automobile Association, we have access to the very best in roadside assistance.

Thanks to this partnership you’ll have ongoing peace-of-mind. The AA is renowned for their speed and expertise. Last year they reached 60% of breakdowns within 30 minutes and 90% of breakdowns within the hour.

If you do require mechanical assistance, call the AA’s dedicated hotline for Thrifty customers:

0800 525 525

Dial this number and you’ll be back on the road in no time.

The details…
Thrifty roadside assistance is for mechanical vehicle faults only. It does not cover non-mechanical defects; things like when you’ve locked the keys in the vehicle, or flattened the battery after using the lights and stereo to have a day-long Britney Spears marathon at the campground. However, if you’re simply driving along and the car abruptly shuts down (possibly after one too many a Britney song), well… call 0800 525 525. You’ll just need to cover any applicable call out fee.